Revolution in the standard: A new era of HR software has begun.
Revolution in the standard: A new era of HR software has begun.
Rai - Welcome to the new age of personnel management
With the “Rai” (rexx artificial intelligence) update package, the rexx Suite provides integrated algorithms for the application of the very latest generation of artificial intelligence, revolutionising the “state of the art” of current business software.
Imagine having a personal assistant to support you with all your questions and tasks. Be it topics relating to the use of the rexx Suite, technical questions about HR work and recruiting or even general topics of so-called “world knowledge”. An assistant that is always up to date and offers the best possible support. This assistant is not a dream, but a reality. His name is Rai.
Rai is your personal AI assistant who helps you get the most out of the rexx Suite. He is always ready to answer your questions and help you solve problems. Whether it’s general enquiries, technical problems or specific HR topics, Rai is always there for you.
But Rai is not just an AI assistant, he is also a valuable member of your team. He can recognise complex problems and help to solve them efficiently. Rai always stays on topic and provides detailed answers to help you as much as possible.
With Rai at your side, you can utilise the full potential of the rexx Suite. It helps you to optimise your HR processes and increase your productivity. Rai is more than just a chatbot, it is your partner on the path to a successful HR future.
The 3 pillars of the AI tool Rai
In today’s world of digitalisation and constant innovation, artificial intelligence (AI) plays a crucial role by expanding the possibilities of traditional software solutions.
As a driver of innovation, rexx systems offers “rexx artificial intelligence” (Rai) as an integrated feature for the suite, paving the way for a new digital HR era. The special HR AI forms the foundation for making the daily use of the rexx HR software more efficient and supportive.
Rai is offered in 3 expansion stages:
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Knowledge management around the rexx Suite
Rai is available 24/7 to answer questions about the rexx Suite. The artificial intelligence has been trained with many years of accumulated rexx knowledge and knowledge about general HR topics. This knowledge does not stand still, but is constantly updated and expanded. Answers are provided with a source reference so that users can delve deeper into the requested expertise at any time. -
Knowledge of the world with OpenAI's ChatGPT
In addition to the expertise and tips relating to the software solutions from rexx systems, Rai also has access to the comprehensive "world knowledge" of OpenAI's ChatGPT through optional activation. If employees need further inspiration or detailed information on specific topics, they can also request this information through and do not need additional paid access to ChatGPT's latest language model. -
HowTo Bot - customised knowledge database for your company
The HowTo Bot is Rai's little brother and enables you to build up an internal knowledge database and management system for your company. Frequently asked questions can be answered quickly. The company's internal knowledge is stored in an isolated container and can only be accessed anonymously by the customer's installation and managed by personnel with the appropriate authorisation. Training the AI is straightforward and the process of building up knowledge is kept simple with the HowTo Bot.
Your advantages of the integrated AI tool Rai
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Data security
High data security thanks to rexx's own interface and coupled anonymisation of the enquirer. When using the full functionality, your own data and requests are not used to train the external AI. -
Clear cost overview:
Transparent price structure on a request basis (quota) -
Training the AI with the company's own knowledge:
Easy own training of your own chatbot only for your own people & by your own people -
Actuality:
Thanks to the enterprise interface, the AI used is based on the latest ChatGPT version, which is constantly being further developed -
Help with ticket creation:
Many questions can be answered in advance by Rai when creating a ticket -
Generate job adverts:
Rai can be integrated into the creation of optimised job advertisements. -
Determining Time Zones with AI:
Rai automatically detects time zones, simplifies the scheduling of global meetings, and ensures smooth operations.
Job Bot - support for applicants on your career portal
With the Job Bot, Rai makes the application process more modern and efficient. The advanced chatbot is integrated directly into your career portal and helps applicants to clarify open questions quickly and easily – without having to search through FAQ pages or cluttered job adverts.
The job bot dynamically adapts to the context of the page the applicants are on. Whether it’s a job advert or an application form – the Job Bot always provides relevant and helpful answers.
In addition, the use of the Job Bot conveys a modern and inviting impression. It shows that your company is technologically advanced and makes the application process as simple and user-friendly as possible.
With the Job Bot, you not only enhance communication with applicants, but also increase the attractiveness of your company as a modern employer.
Example: Job adverts with AI assistant Rai
Experience the next level of communication and productivity with Rai. Use the AI from rexx systems to take your job adverts to a new level and generate more organic traffic for free.
More traffic means you reach a larger and perhaps better candidate pool – and find the ideal candidate for your vacancy more quickly.
This means that you not only benefit from the comprehensive rexx knowledge, but also draw on a huge wealth of experience from over three million published job advertisements and their success rates.
Let Rai optimise your job advertisements and benefit from unrivalled expertise and results!
Example: Help with ticket creation
If you have access to the ticket system, Rai can help you create tickets. The “Ask Rai for help” button can be used to ask Rai for help before creating a support ticket.
This can save a lot of time as questions are answered immediately.
Intelligent text creation with AI
Rai makes text creation in the rexx Suite easier and more efficient. The new WYSIWYG (= What you see, is what you get) editor uses AI to optimise, translate or correct texts – directly and context-related to selected content.
Thanks to the ‘World knowledge’ function, Rai also provides well-founded answers from an extensive knowledge database. With one click, you can accept suggestions or send instructions using the ‘magic wand’ icon.
Rai makes text creation intuitive and time-saving – perfect for modern HR teams.
Your support in the rexx customer forum
Rai, the AI chatbot from rexx systems, is specially integrated into the customer forum and offers numerous functions to answer your questions quickly and efficiently. You can access your personal assistant directly via the ‘Ask Rai!’ menu widget or the chatbot icon on the forum homepage.
Benefits in the customer forum through Rai:
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Precise Answers with References:
Rai not only provides relevant answers but also directly links to related content from forum posts, help articles, and the "rexx Media" library. -
Easy Control:
With the globe icon, you can choose whether Rai accesses rexx support knowledge or, with the option enabled, global knowledge. -
Continuous Improvement:
Your feedback through the rating feature (thumbs up/down) helps Rai continuously refine its answers. -
Advanced Search Options:
If needed, you can redirect your query to a Google search to find additional information.
Thanks to these functions, Rai makes the customer forum an even more powerful tool that offers you reliable support around the clock -always precise, context-aware, and fast.
Data protection and security
Every interaction with Rai is not only secure, but also strictly confidential and customised for your business! With our unique approach, each customer ensures their own isolated container, complemented by a state-of-the-art enterprise interface.
This not only means that you have exclusive access to your internal knowledge, but also that each of your requests is treated with the utmost confidentiality.
Benefit from the anonymity and security of our specialised container and interface architecture. With us, your company knowledge is not only secure, but also perfectly organised!
Get to know the HR AI from rexx systems and test Rai without obligation in a free demo.